Refund policy

Returns & Refunds

As a small business, each piece is carefully curated and chosen with intention. At this time, we are unable to accept returns or offer refunds on any purchases.

We encourage you to review all product details, dimensions, and photos carefully before placing your order. If you have any questions prior to purchasing, we’re always happy to help — please reach out to us at hello@redticking.com.

Damages & Issues
Please inspect your order upon arrival. If your item arrives damaged, defective, or if you receive the wrong item, contact us within 48 hours of delivery at hello@redticking.com so we can evaluate the issue and make it right.

Exchanges
We do not offer exchanges at this time. All sales are final.

Exceptions
All items, including sale items and gift cards, are final sale and not eligible for return or refund.